IT Support Engineer

IT Support Engineer – Gloucestershire – Permanent (40 hours per week) – £55,000 - £60,000 per annum

Our client are a medium sized defence company looking for an experienced and hands on IT Support Engineer.

You will be familiar with Microsoft 365 environments as well as having basic understanding of scripting.

This is a great opportunity if you were looking to progress into a cloud/ Infrastructure environment!

Working Patterns: This role is based full time on site.

The Key Responsibilities of a IT Support Engineer:

* Providing technical support on site or via remote access systems.

* Installing new software applications and train clients on proper application.

* Meeting with clients to diagnose software, networking or hardware issues.

* Offering solutions that meet the needs of the client.

* Providing first/second line support and troubleshoot desktop, laptop and other issues.

* Showcase scripting knowledge for routine administration and automation.

Below is a list of Key Skills required for the IT Support Engineer, however you will not be expected to have everything:

* Experience with Microsoft 365 administration (Exchange Online, SharePoint, Teams, Entra ID)

* Familiarity with Azure fundamentals (virtual machines, networking, storage, resource management)

* Knowledge of endpoint management using Intune/Defender

* Awareness of security and compliance tooling within the Microsoft ecosystem (Defender, Purview, Conditional Access)

* Experience with PowerShell scripting for routine administration and automation

* Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN)

* Ability to provide first/second-line support and troubleshoot desktop, laptop, and peripheral issues

* Willingness to learn and work towards relevant Microsoft certifications (AZ-900, MS-900, SC-900)

Benefits:

* 25 Days holiday (+Bank Holidays).

* Company Car Scheme.

* Healthcare Scheme.

* Company Pension Scheme.

* Training Package/Budget.

* Great company advancement and support.

Our client is committed to providing a diverse and inclusive workplace and welcomes applications from all backgrounds.

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