Internal Sales Support/Customer Support – Based Milton Keynes
IMMEDIATE START!
This is a fully office based role – Candidates must be able to drive and have their own car
Basic salary £28,000 to £30,000 plus annual bonus – hours of work Monday to Friday 8.00am to 5.00pm, 1 hour for lunch, excellent company pension scheme and 25 days holiday plus bank holidays, free parking, full product training will be provided.
Company Overview
My client is part of a global group of companies and supplies products to the electrical wholesale market, data infrastructure installers, and industrial end users.
Candidate Profile
* This role would ideally suit a graduate with experience of working within a customer-facing role and sits in the customer services department.
* You will be articulate, professional, and keen to learn about the company’s products.
* Strong Microsoft Office skills, particularly in Excel and Word.
* The successful candidate will be enthusiastic about developing a career in business development.
Candidate Skills
Experience and Training
* Sales experience within the data infrastructure or networking industry would be advantageous but is not essential as full training will be provided.
* There are opportunities to progress into a Business Development role.
* Telephone sales experience would be beneficial.
Customer Focus and Relationship Building
* A hard-working, personable individual who can build strong customer relationships and deliver exceptional service.
* A customer-focused approach and a commitment to resolving enquiries professionally.
Communication and Personal Qualities
* Excellent verbal and written communication skills.
* A positive, hard-working attitude with the ability to perform well under pressure.
* Dynamic, enthusiastic, and motivated by achievement and success.
* A strong team player with a professional and approachable manner.
Administration and Attention to Detail
* Good typing speed and accuracy.
* Conscientious, organised, and able to maintain a high level of attention to detail.
Duties
Customer Service and Sales Support
* Work as part of a busy Customer Service department, supporting customers and internal teams.
* Answer telephone enquiries and proactively contact new and dormant clients.
* Help build product and brand awareness with customers through professional and knowledgeable communication.
Quotations, Orders and Follow-Up
* Prepare pricing, raise quotations and follow up with customers in a timely manner.
* Process orders accurately and respond to ordering queries.
* Resolve customer delivery issues efficiently and professionally.
Training and Development
* Complete a full product and systems training programme.
Take part in sales and business development training to support future progression