We are looking for an organised and customer‑focused Internal Sales Administrator to join our team in Dundee. This full‑time, office‑based role will support the sales function by processing orders, managing customer accounts and providing excellent administrative and customer service support.
The successful candidate will play a key role in ensuring smooth sales operations, accurate order handling, and positive customer relationships.
Key Responsibilities
Process customer sales orders accurately and efficiently
Provide administrative support to the internal and external sales teams
Act as a point of contact for customer enquiries via phone and email
Prepare quotations and follow up on sales enquiries
Liaise with customers, suppliers, and internal departments regarding orders, deliveries and stock availability
Maintain and update customer records on internal systems
Assist with pricing updates, promotions, and sales reporting
Resolve order or delivery issues promptly and professionally
Ensure all sales documentation is completed accurately and on time
Skills & Experience
Previous experience in an internal sales, sales administration, or customer service role preferred
Strong administrative and organisational skills
Confident using Microsoft Office and CRM / order processing systems
Excellent communication skills, both written and verbal
High attention to detail with a proactive approach to problem‑solving
Ability to work well under pressure and manage multiple priorities
Professional, friendly, and customer‑focused attitude