Are you a graduate or a motivated, customer-focused individual looking to kick-start your career within Shipping? If so, this could be the perfect opportunity for you!
Time Appointments are currently recruiting on behalf of a Global Shipping Company who are looking for a motivated and enthusiastic Inside Sales Coordinator to join a busy and fast-paced sales team.
This role involves supporting customer accounts, maintaining strong relationships, and helping ensure sales targets are achieved.
Key Responsibilities:
* Respond promptly to client enquiries via email and telephone.
* Prepare quotes by liaising with internal departments and negotiating with customers.
* Follow up on new business leads and opportunities.
* Work closely with the external sales team to provide daily support.
* Build and maintain strong working relationships with customers within assigned sales areas or key accounts.
* Handle sales administration, including creating and updating contracts, managing emails, resolving invoice queries, and addressing unrated shipments.
* Develop an understanding of multiple trade lanes and a range of equipment types.
* Collaborate effectively with internal departments such as customer services, finance, trade, and operations.
* Attend customer meetings when required to support the external sales team and key account managers.
* Provide cover for colleagues during holidays, sickness, or other absences.
Requirements:
* Experience communicating with customers in a sales or customer service environment. Recent graduates, with a genuine interest in building a career within the industry may also be considered
* Strong IT skills, particularly Microsoft Office (Teams, Outlook, Excel, PowerPoint, and Word).
* Excellent communication and negotiation skills with both customers and internal teams.
* Strong time-management abilities and confidence handling multiple tasks in a busy environment with tight deadlines.
* Ability to work well as part of a team while remaining self-motivated.
* A proactive attitude, enthusiasm for sales, and a drive to succeed.
Benefits:
* Discretionary Bonus
* Private Health Insurance
* Private Pension Scheme with contributions set at 3% for employee and 6% employers increasing to 7.5% after 5 years and 10% after 10 years
* Life Assurance - 4 x annual salary
* Income Protection Insurance
* Reduced Priced Canteen onsite
* Free Parking
* 25 days annual leave increasing to 30 days, plus bank holidays