Hire & Sales Account Manager
Ipswich
THE COMPANY
We are proud to be working alongside Brand Access Solutions, the UK's largest commercial scaffolding & access solutions provider.
JOB PURPOSE
Working within the Hire & Sales department you will work closely with the Head of Hire & Sales and the Branch / Regional Manager to deliver agreed targets for Hire and Sale through proactive development of the target prospect customer and clients and territory management by taking ownership of:
* Understanding the client’s specific needs and offering solutions
* Creating credibility, build strong, lasting client relationships and earn the client's trust.
* Growing profitable revenue from existing and targeted customers and clients within a defined geographical territory.
* Delivering or exceeding yearly budget for your region in a consistent and sustainable way.
KEY RESULT AREAS
* Ensure existing clients service expectation levels are fully met.
* Grow client base and product range exposure.
* Maximise market share potential.
* Cover all live projects within the allocated territory.
* Increase rental to agreed targets.
* Increase sales revenue to agreed targets.
* All documentation to be completed accurately in a timely manner.
RESPONSIBILITIES AND DUTIES
* Work within a specific geographical territory and be responsible for customer activity contained within the allocated territory.
* Analyse and determine the key contacts in an organisation and ensure that they receive first-class customer care and service.
* Transform the needs of the client into a realistic solution fully embracing their expectations.
* Analyse and adapt new strategies to react to changing business trends.
* Recognise and report on market trends.
* Timely & reliable completion of the CRM system, to ensure the data in the system reflects the actual state of contracts.
* Complete quotations and relevant documentation on time and of a high quality.
* Price jobs commercially and within the guidelines of the discount authority matrix.
* Devise a pricing structure for the client; manage conflict by effective negotiation and sales strategies.
* Liaise with the Design department.
* Work within a safety culture, in line with both the business and legislative guidelines
* Involvement in customer queries, query log and link to cash to facilitate timely payment.
* Support bi-annual full stock takes.
PERSONAL ATTRIBUTES/COMPETENCIES
* Ability to communicate at all levels of an organisation, including networking and providing cross-fertilisation of information across the business unit.
* Strong team player with the ability to work independently.
* Able to demonstrate our product range to meet the client's specific requirements.
* Ability to self-learn and develop industry and product knowledge.
* To represent Brand Access Solutions in a professional, honest and open manner.
* Competent using IT systems including MS Office