Are you experienced within customer services and looking to further your career?
Do you currently work in hospitality or retail and would like to get into an office based role?
Would you like to join a fun and dynamic team where you will be provided the best training and progression opportunities?
Then we would love to hear from you!
Client Details
Are you experienced within customer services and looking to further your career?
Do you currently work in hospitality or retail and would like to get into an office based role?
Would you like to join a fun and dynamic team where you will be provided the best training and progression opportunities?
Then we would love to hear from you!
Description
As a Healthcare Customer Service Advisor you will be supporting members with a range of queries in relation to their services they have with the business.
The role will be extremely varied including processing of claims and gathering all necessary information alongside booking appointments with healthcare professionals and providing updates ensuring excellent guidance to members during their healthcare enquiry.
You will be mainly corresponding with customers over the telephone this will be inbound and outbound calls and will communicate over email and occasionally other platforms if required.
If you are passionate about helping and supporting customers want to join an exceptional business in York which will invest in you from day please apply now!
Profile
Previous customer service experience this could be from a range of backgrounds such as retail and hospitality and care
A confident telephone manner and excellent communication skills
A caring and empathetic nature and able to deal with occasionally difficult conversations
Resilience and a positive can do attitude
Able to work in a fast paced environment
An excellent team player
Job Offer
Salary of £26000+ reputable healthcare business+ central location in York+ full training provided+ structured career path in place+ superb offices and facilities+ excellent benefits package+ generous holiday allowance and option to buy and sell+ free gym on site+ hybrid working+ discounts of all major retailors+ no shift patterns or weekends+ Monday to Friday 9am-5pm+ excellent team and culture+ regular socials and events+ opportunity to participate in community and charity based projects+ immediate interview