Role Purpose
The Healthcare Assistant supports patients and clinical staff by providing high-quality personal care and assisting with daily healthcare activities. The role focuses on ensuring patient comfort, dignity, safety, and wellbeing while supporting nurses, doctors, and other healthcare professionals.
Key Responsibilities
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Assist patients with personal care, including washing, dressing, toileting, and mobility.
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Support patients with eating and drinking, following dietary and care plans.
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Monitor and record vital signs such as temperature, pulse, respiration, and blood pressure (where trained).
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Assist with moving and handling patients safely, using appropriate equipment.
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Maintain clean, safe, and comfortable care environments.
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Provide emotional support and reassurance to patients and their families.
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Observe and report changes in patients’ physical or mental condition to senior staff.
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Assist with basic clinical tasks as delegated by qualified healthcare professionals.
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Follow infection prevention and control procedures at all times.
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Maintain accurate records in line with organizational policies.
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Uphold patient confidentiality, dignity, and safeguarding standards.
Skills and Competencies
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Compassionate, caring, and patient-focused approach.
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Good communication and interpersonal skills.
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Ability to work effectively as part of a multidisciplinary team.
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Basic literacy and numeracy skills.
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Ability to follow instructions, policies, and procedures.
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Good time management and organizational skills.
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Physical ability to support patients with mobility and daily activities.
Qualifications and Experience
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NVQ/QCF Level 2 or 3 in Health and Social Care .
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Previous experience in a healthcare or care setting .
Working Conditions
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May include shift work, nights, weekends, and holidays.
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Role involves physical activity, including standing, lifting, and assisting patients.
Professional Standards
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Adhere to organizational values, policies, and procedures.
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Comply with health and safety regulations.
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Participate in training, supervision, and continuous professional development