Head of Warehouse Operations | Gtr. Manchester | Retail | c.£80k
Location: Greater Manchester
Type: Full-time, On-site
I'm currently partnering with a scale up retail and distribution business who are looking for a Head of Warehouse Operations to oversee day-to-day operations.
This is a hands-on leadership role for someone who thrives in a high-performance environment, enjoys building strong teams and takes pride in delivering operational excellence. You'll lead from the front, drive accountability, and ensure the site consistently performs at a high standard managing a team of Front Line Managers.
Key Responsibilities
Lead and develop site teams and frontline leaders
Take ownership of daily operational performance
Drive productivity, quality, and service levels
Support workforce planning and resource forecasting
Implement and improve operational processes and systems
Maintain a culture of accountability, ownership, and continuous improvement
Partner with senior stakeholders to deliver operational goals
Support the rollout of new technology, automation and process improvements
About You
Proven experience leading operations teams in a warehouse, fulfilment, distribution, or logistics environment
Proven experience managing leaders and building high-performing teams
Strong analytical and problem-solving skills with a data-driven approach
Comfortable working in a fast-paced, metrics-driven environment
Highly organised with excellent attention to detail
Strong communication skills and confidence working with senior stakeholders
Demonstrated ability to manage performance and drive operational improvements
Desirable Experience
Experience in a high-growth or scale-up business
Experience implementing process improvements or automation
Familiarity with AI tools and technology-enabled ways of working
What We Offer
Salary c. £80k
Professional development support
Health and wellbeing benefits
Equipment provided as required
Opportunity to make a significant impact within a growing organisation
We're looking for someone who combines high standards with strong people leadership and can help build an operation that scales successfully while maintaining an exceptional customer experience.