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Head of Operations - Nursing and Care Services

Manchester
1 hour ago
Full-time
On-site
Manchester, Greater Manchester
£70,000 - £80,000 GBP yearly
Health / Social Care
Operations Manager - Nursing Homes & Supported Living
Manchester | c. £75,000 | Permanent

The opportunity

Our client, a respected provider of nursing and care services in the North West, is looking for an experienced Operations Manager to lead nursing homes and supported living services in Manchester.

This is a genuinely hands-on role for a leader who likes being out in their services, knows their teams by name, and takes pride in high-quality, compliant, person-centred care. You will report into senior leadership, with full accountability for the day-to-day performance and development of all three services.

Key responsibilities

Provide strong operational leadership across two nursing homes and one supported living service
Line manage and develop Registered Managers and Service Managers, building a culture of accountability, support and high standards
Maintain a visible presence across all sites, leading by example and staying close to residents, service users and staff
Ensure services are consistently CQC compliant and inspection-ready, driving improvement where needed
Oversee quality assurance, governance, audits, safeguarding and risk management
Manage budgets, occupancy and staffing levels to deliver strong financial and clinical outcomes
Build positive relationships with commissioners, families, health professionals and other stakeholders
Lead recruitment, retention and workforce planning across the servicesAbout you

Essential

Proven experience of multi-site management of care services
A strong track record of managing and developing managers
Excellent working knowledge of CQC regulation, including the Key Lines of Enquiry and Single Assessment Framework
A hands-on, visible leadership style, comfortable stepping in when needed
Sound commercial awareness and experience managing budgets
Strong communication and relationship-building skills
Full UK driving licence and access to a vehicle for travel between sitesDesirable

A clinical qualification (RGN, RMN or similar)
Experience of both nursing home and supported living environments
A Level 5 Diploma in Leadership and Management in Health and Social Care, or equivalentWhat's on offer

Salary of circa £75,000, depending on experience
The chance to make a real impact across three established services
A supportive senior team and a values-led organisation
Ongoing training and career developmentHow to apply

For a confidential conversation, or to apply, please send your CV to Search Consultancy's Health and Social Care team. All applications will be treated in the strictest confidence.

Search Consultancy is acting as an employment agency in relation to this vacancy.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age