D
German Speaking Customer Service
Doncaster
4 hours ago
Full-time
On-site
Doncaster, South Yorkshire
£35,000 - £38,000 GBP yearly
Sales
German Speaking Customer Service Professional
Doncaster
£38,000 per annum
Monday – Friday | Full Time | Permanent
Are you fluent in German and passionate about delivering exceptional customer service?
We are currently recruiting for a German Speaking Customer Service Professional to join a growing and dynamic business based in Doncaster. This is an excellent opportunity for an experienced customer service professional who enjoys building strong customer relationships, resolving queries, and providing first-class support within an international environment.
Key Responsibilities:
*
Acting as the first point of contact for German-speaking customers via phone, email, and online platforms.
*
Managing customer enquiries, orders, and requests in a professional and timely manner.
*
Building and maintaining strong relationships with customers across German-speaking regions.
*
Processing orders accurately and ensuring all customer information is maintained within internal systems.
*
Resolving customer complaints and issues efficiently while delivering excellent service.
*
Liaising with internal departments including Sales, Logistics, Warehousing, and Finance to ensure customer expectations are met.
*
Providing product and service information to customers.
*
Maintaining accurate records of customer interactions and transactions.
*
Supporting continuous improvement initiatives to enhance customer satisfaction and service delivery.
Skills & Experience Required:
*
Fluent German and English language skills (written and verbal) are essential.
*
Previous experience within a Customer Service, Customer Support, Account Management, or Administrative role.
*
Strong communication and interpersonal skills.
*
Excellent organisational skills with the ability to manage multiple tasks simultaneously.
*
Strong problem-solving abilities and attention to detail.
*
Proficient in Microsoft Office packages including Outlook, Word, and Excel.
*
Experience working with CRM or ERP systems would be advantageous.
*
A positive, proactive, and customer-focused approach.
What's On Offer:
*
Competitive salary of £38,000.
*
Monday to Friday working hours.
*
Friendly and supportive team environment.
*
Opportunities for career progression and development.
*
Comprehensive training and onboarding programme.
*
Company benefits package.
If you are a German-speaking customer service professional looking for your next opportunity, we would love to hear from you.
Start People Ltd are acting as a Recruitment Agency in relation to this vacancy
Doncaster
£38,000 per annum
Monday – Friday | Full Time | Permanent
Are you fluent in German and passionate about delivering exceptional customer service?
We are currently recruiting for a German Speaking Customer Service Professional to join a growing and dynamic business based in Doncaster. This is an excellent opportunity for an experienced customer service professional who enjoys building strong customer relationships, resolving queries, and providing first-class support within an international environment.
Key Responsibilities:
*
Acting as the first point of contact for German-speaking customers via phone, email, and online platforms.
*
Managing customer enquiries, orders, and requests in a professional and timely manner.
*
Building and maintaining strong relationships with customers across German-speaking regions.
*
Processing orders accurately and ensuring all customer information is maintained within internal systems.
*
Resolving customer complaints and issues efficiently while delivering excellent service.
*
Liaising with internal departments including Sales, Logistics, Warehousing, and Finance to ensure customer expectations are met.
*
Providing product and service information to customers.
*
Maintaining accurate records of customer interactions and transactions.
*
Supporting continuous improvement initiatives to enhance customer satisfaction and service delivery.
Skills & Experience Required:
*
Fluent German and English language skills (written and verbal) are essential.
*
Previous experience within a Customer Service, Customer Support, Account Management, or Administrative role.
*
Strong communication and interpersonal skills.
*
Excellent organisational skills with the ability to manage multiple tasks simultaneously.
*
Strong problem-solving abilities and attention to detail.
*
Proficient in Microsoft Office packages including Outlook, Word, and Excel.
*
Experience working with CRM or ERP systems would be advantageous.
*
A positive, proactive, and customer-focused approach.
What's On Offer:
*
Competitive salary of £38,000.
*
Monday to Friday working hours.
*
Friendly and supportive team environment.
*
Opportunities for career progression and development.
*
Comprehensive training and onboarding programme.
*
Company benefits package.
If you are a German-speaking customer service professional looking for your next opportunity, we would love to hear from you.
Start People Ltd are acting as a Recruitment Agency in relation to this vacancy