H
French Speaking Customer Service Administrator
Hailsham
2 hours ago
Full-time
On-site
Hailsham, East Sussex
£28,000 - £28,000 GBP yearly
Customer Services
Position: Customer Service Administrator, Full-time | Office Based
Salary: £28,000,
Location: Hailsham, East Sussex
Our client is looking to recruit a customer-focused Customer Service Administrator to join their team in Hailsham, East Sussex. This is a varied role supporting customers, processing orders and working closely with sales, warehouse and logistics teams.
Key Responsibilities
* Respond to customer enquiries by phone and email.
* Process orders, returns and exchanges accurately.
* Resolve customer queries and issues professionally.
* Maintain accurate customer and order records.
* Produce weekly reports for key customer accounts.
* Manage promotions to support product sales.
* Liaise with warehouse and logistics teams to ensure timely deliveries.
* Work closely with sales and other departments to support customers.
About You
* Ideally 2/3 years' customer service experience.
* Fluent in both French and English.
* Good communication and organisational skills.
* Problem-solving ability with a positive, customer-focused approach.
* Good Microsoft Office skills, particularly Excel, Word and Outlook.
* Accurate, well organised and able to work independently and as part of a team.
Working Conditions
* Full-time role
* Office based, with one day a week working remotely after the probation period.
* Working hours are 8am to 4pm, Monday to Friday.
* 23 days holidays.
* Discretionary yearly bonus.
Applicants must live within a reasonable commuting distance of Hailsham.
Interested candidates should forward their CV in strictest confidence to Paul Davidson
Salary: £28,000,
Location: Hailsham, East Sussex
Our client is looking to recruit a customer-focused Customer Service Administrator to join their team in Hailsham, East Sussex. This is a varied role supporting customers, processing orders and working closely with sales, warehouse and logistics teams.
Key Responsibilities
* Respond to customer enquiries by phone and email.
* Process orders, returns and exchanges accurately.
* Resolve customer queries and issues professionally.
* Maintain accurate customer and order records.
* Produce weekly reports for key customer accounts.
* Manage promotions to support product sales.
* Liaise with warehouse and logistics teams to ensure timely deliveries.
* Work closely with sales and other departments to support customers.
About You
* Ideally 2/3 years' customer service experience.
* Fluent in both French and English.
* Good communication and organisational skills.
* Problem-solving ability with a positive, customer-focused approach.
* Good Microsoft Office skills, particularly Excel, Word and Outlook.
* Accurate, well organised and able to work independently and as part of a team.
Working Conditions
* Full-time role
* Office based, with one day a week working remotely after the probation period.
* Working hours are 8am to 4pm, Monday to Friday.
* 23 days holidays.
* Discretionary yearly bonus.
Applicants must live within a reasonable commuting distance of Hailsham.
Interested candidates should forward their CV in strictest confidence to Paul Davidson