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Food Sales Administrator

Acton
9 hours ago
Full-time
On-site
Ealing, Greater London
£30,000 - £32,000 GBP yearly
Sales
British Japanese Food Company

Sales Admin at Acton Office

Salary: from 30K GBP

Working Hours

8:30 – 17:30 (1-hour unpaid lunch break)

Specific Roles

Sales Order Processing and Customer Service

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Enter and process sales orders for all customers, liaising with logistics warehouses in the UK and the Netherlands, and issue final invoices upon receipt of CMR

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Prepare and completion of all documentation needed for customs (COA, Export Certificate, Health Certificates, etc)

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Completion of product forms/ promotion forms except for quality-related information

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Maintenance of clear records for each customer file, internal and customer’s systems, updating any changes to individual procedures

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Respond to various enquiries from customers

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Ensure compliance with export and international trade requirement

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Assisting sales managers when needed

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Monitor payment status for pending orders with payment issues

Logistics arrangement

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Daily communication with our warehouses and troubleshooting logistic/supply problems

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Coordination with sales team re allocation of stock if shortage occurs, and set up rationing plan

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Working closely with our current transport companies, to ensure that deliveries are made on time and in full.

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Comply with customer-specific Incoterms requirements.

Essential Requirement

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Fluent written & spoken English

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Previous experience of administration work

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Friendly and positive with customers

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Proactive problem solver

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Excellent communication skills and flexible thinking

Additional Requirement

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Fluent written & spoken Japanese, other languages desirable

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Experience handling complex export documentation.

Benefit

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28 days of holidays (including bank holidays) increasing with service

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Purchase of their products at 50% discount from retail price

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Auto Enrolment Company Pension Plan

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A bonus may be paid to all team members annually, based on the profitability of the company.

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Cooking facility to prepare lunches

We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding