Newcastle upon Tyne Full-time | Permanent | Gosforth
A growing interiors and flooring retailer is looking for an experienced Flooring Sales Specialist to join their expanding team. Working from a brand‑new, design‑led showroom, you’ll be part of a welcoming environment where clients can browse flooring, accessories, fabrics, lighting, paint, wallpaper, furniture and more.
The Role
You’ll play a key part in shaping the retail experience and supporting a wide range of clients across multiple sectors.
Responsibilities include:
* Welcoming and advising clients in the showroom
* Visiting clients on-site when required
* Managing website and social media enquiries
* Handling enquiries from across the wider group
* Supporting clients with product selection
* Pricing jobs and preparing estimates
* Liaising with fitting teams
* Taking deposits and final payments
* Proactively seeking new clients and business opportunities
* Supporting marketing activity, including social media and POS content
* Identifying new suppliers and product ranges
About You
Person specification:
* Self‑driven, proactive and motivated to make an impact
* Able to coach and mentor junior team members
* Excellent attention to detail
* Creative, innovative and able to translate client needs into solutions
* Strong knowledge of current market trends
* Highly organised with strong communication skills
* Confident in written communication
* Aware of buying patterns and client influences
* Trustworthy, confidential and professional
* Able to work both independently and as part of a team