N

Fire & Security Service Engineer

Newcastle upon Tyne
Full-time
On-site
Newcastle upon Tyne, Tyne & Wear
£28,000 - £38,000 GBP yearly
Security
FWA Talent Specialists are proud to be recruiting on behalf of a well-established and growing Fire & Security client, who are looking to add an experienced Service Engineer to their expanding Service Department.

This is an excellent opportunity to join a dynamic, supportive team where you’ll work across a broad range of systems, develop your skills, and boost your earnings through overtime and call-out payments.

🔧 The Role

You’ll play a key role delivering high-quality service support across the North of England, working with systems including:

*

TECS

*

Fire Alarms

*

Intruder Alarms

*

CCTV

*

Access Control Systems

🛠 Key Responsibilities

*

Attend reactive repair call-outs and carry out planned preventative maintenance

*

Ensure all work is completed safely and in line with company policies and procedures

*

Maintain client confidentiality at all times

*

Deliver outstanding service to exceed client expectations

*

Build and maintain strong working relationships with clients and internal stakeholders

👤 What We’re Looking For

*

Proven experience with Fire & Security systems (TECS, Fire, Intruder, CCTV, Access Control)

*

Strong communication and customer-facing skills

*

Ability to work independently and as part of a team with minimal supervision

*

Excellent time management with the ability to prioritise workload

*

Strong fault-finding, diagnostic, and problem-solving skills

*

Experience with integrated Fire & Security systems and a good understanding of networking

Desirable (but not essential):

*

ECS / CSCS card

*

IPAF and/or PASMA certification

Essential:

*

Full UK Driving Licence

💼 What’s On Offer

*

Competitive salary from £28,000 (DOE)

*

OTE up to £40,000 with overtime, call-out & standby payments

*

25 days annual leave + 8 bank holidays

*

Company pension

*

Ongoing training & development opportunities

*

On-site parking