L
Fire & Security Service Engineer
London
1 hour ago
Full-time
On-site
London
£40,000 - £48,000 GBP yearly
Security
We are looking for an experienced Security Service Engineer to service, maintain and fault-find electronic security systems across domestic properties. The role will focus on maintaining and repairing existing CCTV, access control and intruder alarm systems, ensuring they remain fully operational and providing a high level of customer service to clients
This is a service-led position rather than an installation role, ideal for an engineer with strong diagnostic and troubleshooting skills who enjoys resolving technical issues and carrying out preventative maintenance.
Key Responsibilities
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Carry out routine servicing and preventative maintenance of CCTV systems in domestic properties.
*
Service and maintain access control systems, including door entry systems and electronic locking solutions.
*
Service, maintain and fault-find intruder alarm systems.
*
Diagnose system faults and carry out repairs to restore equipment to full working order.
*
Respond to reactive maintenance call-outs and investigate reported system issues.
*
Test system functionality and ensure equipment is operating correctly following repairs or maintenance.
*
Identify worn, damaged or faulty components and recommend appropriate remedial works or replacements.
*
Provide technical support and advice to customers regarding their security systems.
*
Explain system operation and demonstrate relevant functions to homeowners where required.
*
Complete service reports, job sheets and maintenance documentation accurately.
*
Maintain a professional and customer-focused approach when working in occupied residential properties.
*
Manage daily appointments effectively and keep customers and the office updated on progress.
*
Ensure all work is completed in line with health and safety requirements and company procedures.
Skills and Experience Required
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Previous experience as a Security Service Engineer, Security Systems Engineer or similar role.
*
Strong practical experience servicing and maintaining CCTV, access control and intruder alarm systems.
*
Good fault-finding, diagnostic and repair skills.
*
Experience carrying out preventative maintenance and reactive call-outs.
*
Good understanding of electronic security systems, associated equipment and cabling.
*
Ability to work independently and manage a daily workload.
*
Strong communication and customer service skills.
*
Full UK driving licence.
*
Relevant security systems qualifications or manufacturer training would be advantageous.
*
Experience working in domestic or residential properties is preferred.
Personal Attributes
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Reliable, organised and professional.
*
A methodical approach to fault-finding and problem-solving.
*
Customer-focused, with a professional manner when dealing with homeowners.
*
Able to work independently and take ownership of service issues.
*
Strong attention to detail and pride in the quality of work.
*
Flexible and willing to travel between residential properties as required.
How to Apply
If you have experience servicing, maintaining and fault-finding CCTV, access control and intruder alarm systems, and are looking for your next opportunity as a Security Service Engineer, we would like to hear from you
This is a service-led position rather than an installation role, ideal for an engineer with strong diagnostic and troubleshooting skills who enjoys resolving technical issues and carrying out preventative maintenance.
Key Responsibilities
*
Carry out routine servicing and preventative maintenance of CCTV systems in domestic properties.
*
Service and maintain access control systems, including door entry systems and electronic locking solutions.
*
Service, maintain and fault-find intruder alarm systems.
*
Diagnose system faults and carry out repairs to restore equipment to full working order.
*
Respond to reactive maintenance call-outs and investigate reported system issues.
*
Test system functionality and ensure equipment is operating correctly following repairs or maintenance.
*
Identify worn, damaged or faulty components and recommend appropriate remedial works or replacements.
*
Provide technical support and advice to customers regarding their security systems.
*
Explain system operation and demonstrate relevant functions to homeowners where required.
*
Complete service reports, job sheets and maintenance documentation accurately.
*
Maintain a professional and customer-focused approach when working in occupied residential properties.
*
Manage daily appointments effectively and keep customers and the office updated on progress.
*
Ensure all work is completed in line with health and safety requirements and company procedures.
Skills and Experience Required
*
Previous experience as a Security Service Engineer, Security Systems Engineer or similar role.
*
Strong practical experience servicing and maintaining CCTV, access control and intruder alarm systems.
*
Good fault-finding, diagnostic and repair skills.
*
Experience carrying out preventative maintenance and reactive call-outs.
*
Good understanding of electronic security systems, associated equipment and cabling.
*
Ability to work independently and manage a daily workload.
*
Strong communication and customer service skills.
*
Full UK driving licence.
*
Relevant security systems qualifications or manufacturer training would be advantageous.
*
Experience working in domestic or residential properties is preferred.
Personal Attributes
*
Reliable, organised and professional.
*
A methodical approach to fault-finding and problem-solving.
*
Customer-focused, with a professional manner when dealing with homeowners.
*
Able to work independently and take ownership of service issues.
*
Strong attention to detail and pride in the quality of work.
*
Flexible and willing to travel between residential properties as required.
How to Apply
If you have experience servicing, maintaining and fault-finding CCTV, access control and intruder alarm systems, and are looking for your next opportunity as a Security Service Engineer, we would like to hear from you