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Fire & Security Service Engineer

Southampton
Full-time
On-site
Southampton, Hampshire
£30,000 - £34,000 GBP yearly
Security
Fire & Security Service Engineer

Salary: Basic up to £34k per year — OTE £40k + (easily achievable) through commission, on-call, and overtime.

About Our Client

This well-established, family-focused fire and security provider has built a strong reputation across southern England and London for delivering high-quality, reliable solutions. Operating from a supportive and friendly base on the South Coast, they offer complete design, installation, and ongoing maintenance services for fire alarms, CCTV, access control, intruder alarms, emergency lighting, fire extinguishers, nurse call systems, and advanced wireless radio fire alarm technology. As the business continues to grow, they are looking to expand their service team with a professional and motivated engineer who shares their commitment to excellent customer service.

Position Overview

We are seeking a proactive and experienced Fire & Security Service Engineer to carry out planned maintenance, servicing, fault finding, and occasional small works across fire alarm, emergency lighting, intruder alarm, CCTV, and access control systems.

Key Responsibilities

Service and maintain fire alarms, emergency lighting, intruder alarms, CCTV, and access control systems

Work on fire alarm systems including Advanced, Kentec, EMS, and EDA

Use service management software and mobile app to complete worksheets, reports, and updates

Carry out small installation day works and system upgrades

Perform fault-finding on conventional and addressable fire alarm systems

Work with Pyronix, Texecom, Galaxy, Paxton, Hikvision, Dahua, and Wisenet

Collaborate within a supportive team living the values: Positivity, Respect, Ownership, Unity, Delivery

Requirements

Minimum 3 years’ experience servicing and maintaining the listed systems

Full UK driving licence

Strong fault-finding ability, excellent diligence, and a positive, proactive mindset

Working Hours

Monday to Friday: 8:00 am — 5:00 pm

On-call rota: Approximately 1 in 6 weeks

What is on Offer

Basic Salary: Up to £34,000

OTE: £40,000+

Overtime: Readily available and encouraged

Commission: Generous and achievable scheme

On-Call Allowance: £250 per week + time and a half, paid door-to-door

Holidays: 26 days leave + bank holidays

Travel: Paid after the first 30 minutes each way

Training: Manufacturer training + FIA courses

Facilities: Access to a fully equipped in-house training room with numerous fire and security panels

Company Vehicle: Fully provided, including fuel card (work use)
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