* Daily interaction with our customers both over the phone and by email
* Placing orders, producing delivery notes and preparing export paperwork
* Quoting prices and following up on additional customer requirements
* Arranging shipments with our freight suppliers
* Completing export paperwork
* Closely liaising with and clearly communicating to, all other internal departments
* Processing and following up on customer concerns
Required experience/skills:
* A minimum of 6 months experience dealing with the process of exporting goods overseas – this includes dealing with freight forwarders and shipping companies, as well as completing export documentation yourself
* Exceptional customer service skills
* Forward-thinking and problem solving skills
* Proactive
* Good team player
* Positive 'can do' attitude
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search