Dunvegan Castle & Gardens Retail Sales Assistant

Dunvegan Castle & Gardens is an iconic part of Scotland’s heritage at the heart of the 41,000-acre MacLeod Estate on the Isle of Skye. As the ancestral home of the Chiefs of Clan MacLeod for 800 years, Dunvegan is a multi-award-winning 5* heritage attraction, acting as a magnet for an average 180,000 visitors per year. As a major visitor attraction on the island, we operate with a diverse and friendly team who share our passion to preserve, develop and share this unique part of Highland history with our visitors.

We are looking for a self-motivated Retail Sales Assistant to join our team to enhance the operational performance of our busy Retail department. As someone who enjoys dealing with people, your mission is to deliver our trademark warm Highland Welcome alongside a 5* customer service experience.

QUALIFICATIONS:

* Experience in a customer-focused position in a dynamic working environment

* Strong interpersonal and communication skills

* Good general education (GSCE or equivalent)

* Computer literacy – Word, Excel, Retail Stock Monitoring Systems

* Cash handling and till experience. Training will be provided

DESIRED SKILLS & EXPERIENCE:

* Customer-focused personality with strong interpersonal and communication skills

* Interest in retail sales and Highland history

* Ability to multi-task and resolve issues under pressure

* Adaptability. This is a varied and interesting role which requires a flexible approach

* Some experience working in a cultural or heritage environment

* A foreign language skill is not required but is desirable