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My client was founded in 1988 and is a world leader in delivering cutting-edge solutions in defence and communications. The key to their success is designing all products in-house, emphasizing long-term reliability and quality control.
As the Customer Support Engineer, you are responsible for providing support to a wide range of customers and projects to meet the company’s business objectives. As this is a customer-facing role, it will require a good communicator who can apply their skills to completing the task on time.
What we would like from the Customer Support Engineer:
Proven experience managing technical operations and customer-facing contracts, ideally in communications or defence sectors
Strong leadership and project management skills, with the ability to coordinate cross-functional teams and external contractors
Deep understanding of downlink communication systems and field operations, including installations, commissioning, and maintenance
Ability to tailor technical explanations to suit diverse audiences, from end-users to senior stakeholders
Demonstrated customer-focused mindset, with a proactive approach to service delivery and relationship building
What we offer the Customer Support Engineer:
Salary up to £55,000 doe
3% to 6% Annual Bonus
Company Pension is 4% employee and 6% employer
Lifecover and Death in Service
Private Healthcare
Competitive annual leave
Flexible working when not travelling (approximately 70% of the role is site-based, supporting customer operations across various locations; the remaining 30% is split between office-based work and remote working
Company credit card when travelling
If this opportunity as a Customer Support Engineer is of interest to you, don’t hesitate to get in touch asap!
Click to apply or contact Luke Tanner at Orion Recruitment
INDENG
As the Customer Support Engineer, you are responsible for providing support to a wide range of customers and projects to meet the company’s business objectives. As this is a customer-facing role, it will require a good communicator who can apply their skills to completing the task on time.
What we would like from the Customer Support Engineer:
Proven experience managing technical operations and customer-facing contracts, ideally in communications or defence sectors
Strong leadership and project management skills, with the ability to coordinate cross-functional teams and external contractors
Deep understanding of downlink communication systems and field operations, including installations, commissioning, and maintenance
Ability to tailor technical explanations to suit diverse audiences, from end-users to senior stakeholders
Demonstrated customer-focused mindset, with a proactive approach to service delivery and relationship building
What we offer the Customer Support Engineer:
Salary up to £55,000 doe
3% to 6% Annual Bonus
Company Pension is 4% employee and 6% employer
Lifecover and Death in Service
Private Healthcare
Competitive annual leave
Flexible working when not travelling (approximately 70% of the role is site-based, supporting customer operations across various locations; the remaining 30% is split between office-based work and remote working
Company credit card when travelling
If this opportunity as a Customer Support Engineer is of interest to you, don’t hesitate to get in touch asap!
Click to apply or contact Luke Tanner at Orion Recruitment
INDENG