Customer Support Coordinator

Customer Support Coordinator

£negotiable depending on experience

We are currently looking for a customer focused professional to join a Customer Service Team in the Bridgend area

Managing customer accounts you will take ownership of enquiries, quotations, and order processing ensuring a smooth customer journey

The Role

* Prepare and process customer quotations and orders

* Manage customer enquiries and resolve issues

* Provide information including pricing and technical data

* Collaborate with internal teams

* Promote products and identify sales opportunities.

* Meet deadlines and service expectations in a busy team environment.

* Maintain accurate records

The Person

* Experience using CRM systems.

* Strong organisational, communication and problem solving skills.

* Excellent attention to detail and ability to prioritise workload.

* Proficient in Microsoft Office and MS Teams.

* Positive attitude with a willingness to learn and develop professionally.

Manufacturing or industry knowledge is desirable but not essential, as full product training will be provided