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Customer Support Associate

Glasgow
1 hour ago
Full-time
On-site
Glasgow, Glasgow City
£600 - £800 GBP yearly
Customer Services
Customer Support Associate

Location: Glasgow | Job Type: Full-Time

About the Role

We're looking for a warm, dependable Customer Support Associate to join our Glasgow team. This isn't a desk-based support role — you'll be meeting customers face-to-face across the city, helping answer questions, resolve concerns, and guide them toward the right solution. It suits someone who genuinely enjoys helping people and wants a role where good service is directly rewarded.

What You'll Be Doing

* Visiting customers in residential areas across Glasgow to provide support in person

* Listening carefully to understand what each customer actually needs

* Answering questions clearly and resolving concerns on the spot where possible

* Guiding satisfied customers toward relevant products or services

* Managing your own diary of appointments and visits

* Keeping accurate records of every customer interaction

What We're Looking For

* A patient, approachable manner and strong face-to-face communication skills

* Comfortable working independently and managing your own schedule

* Calm under pressure, with good problem-solving instincts

* Resilience and a positive attitude, even on tougher days

* Driving licence and transport preferred

* No previous experience required — full training provided

What's On Offer

* Commission-only pay, OTE £600–£800 per week

* Full training and continuous support

* Flexibility in how you plan your working day

* Real progression opportunities into senior roles

* A close, supportive team based in Glasgow

Apply Today

If you take pride in helping people and want a role that rewards great service, we'd love to hear from you