Join our friendly and growing team as a Customer Advisor, supporting customers through email, phone and web enquiries while delivering an exceptional customer experience. This is a fantastic opportunity for someone who enjoys building relationships
What You'll Be Doing
Responding to customer enquiries via phone, email and website
Providing helpful, accurate and professional advice to customers
Following up on enquiries to maximise sales opportunities
Processing customer orders and maintaining CRM records accurately
Supporting the sales team with outbound campaigns and lead generation
Building strong relationships with new and existing customers
Ensuring excellent customer service at every stage of the customer journey
Working closely with internal teams to deliver a seamless customer experience
What We're Looking For
Excellent communication skills, both written and verbal
Ideally from either a training or delivery background
Strong organisational skills and attention to detail
Customer service or sales support experience
Confident using Microsoft Office, particularly Word and Excel
A proactive, positive and team-focused approach
Ability to prioritise workload and meet deadlines
What We Offer
✅ Competitive salary
✅ 25 days annual leave plus Bank Holidays
✅ Hybrid working after successful training period
✅ Quarterly team social events
✅ Modern Central Wimbledon office with fantastic transport links
✅ Supportive team environment and ongoing development opportunities
✅ Monday to Friday, 9:00am - 5:00pm working hours
Ready to take the next step in your career? Apply today and join a team that values customer excellence, collaboration and personal growth.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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