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Customer Service Support

Norwich
Full-time
On-site
Norwich, Norfolk
Customer Services
KT & Coe Recruit are seeking a motivated customer service professional to join a very stable customer service team, you will be the first point of contact for clients.

What you’ll do:

* Answer guests' questions via phone, email and chat.

* Process bookings and upsell extras for a stress-free holiday.

* Support park owners to ensure they receive the best possible service.

We’re looking for an enthusiastic, driven, and customer-oriented person who thrives on helping people and achieving results. What else do you need?

* Experience in a fast-paced, dynamic environment.

* Strong communication skills, both written and spoken.

* Customer service experience, ideally in a call centre.

* Good computer skills and the ability to quickly learn new systems.

* A goal-oriented attitude with attention to detail and customer satisfaction.

What we offer:

* Travel benefits for you, your family, and friends.

* 25 days of annual leave, bank holidays* plus your birthday!

* Training and development opportunities within an international company.

* A dynamic, energetic work environment, with regular team activities.

* A full time role of 36 hours per week
Apply now
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