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Customer Service Sales Representative

Bishop Auckland
Full-time
On-site
Bishop Auckland, County Durham
£27,000 - £32,000 GBP yearly
Sales
Are you a motivated, people-focused professional with a passion for customer service and sales?

We’re looking for a Customer Service Sales Representative to join our growing team and help drive success through exceptional service and strong client relationships.

This is a fantastic opportunity for someone who thrives in a fast-paced, friendly environment and wants to build a long-term career in sales.

What You’ll Do

Engage with new and existing customers across multiple communication channels

Identify customer needs and recommend the right solutions

Negotiate terms, close sales, and maintain professionalism throughout

Build and nurture strong client relationships, including B2B accounts

Manage a pipeline of leads with timely follow-up and conversion

Use CRM and IT tools to track activity and maintain accurate data

Work closely with internal teams to ensure smooth service delivery

Communicate confidently and clearly at all times

What We’re Looking For

Experience in customer service, sales, or similar roles

Strong negotiation and influencing skills

B2B sales experience (a bonus, not essential)

Excellent written and verbal communication

Confident using CRM software and MS Office

Highly organised with great time management

A proactive, driven individual who enjoys teamwork and achieving targets

Benefits

Company pension

Free on-site parking

Supportive team and career development opportunities

Monday–Friday, 9am–5pm (great work–life balance!)