Customer Service Representative
Location: Wokingham
Hours: Monday – Friday
9 Month FTC
Our client based in Wokingham are looking for a Sales Administrator to support the sales team on a temporary basis. This is a full-time position. They are looking for someone who is confident, organized with the ability to speak to customers on the phone and update the systems, with strong IT skills
Key Responsibilities
Answer customer telephone calls and emails, providing exceptional customer care
Assist existing and prospective customers with general sales enquiries
Work collaboratively with sales and support
Identify areas we can improve on, whether customer facing or internal processes
Key Skills
Must have a degree is Accounting / Finance
A confident, calm and concise telephone manner
Clear communication both written and spoken
An analytical and organised approach to problem solving
The ability to interact positively with customers at all levels
Ability to work well under pressure
Ability to prioritise
Excellent attention to detail
Customer Focus
Excellent interpersonal skills
Personal Responsibility and Achievement Orientation
IT literate and a good understanding of excel, word etc