Customer Service Representative

Proactive Personnel are looking to recruit a Customer Service Representative on behalf of our well-established and growing client.

We are seeking a motivated individual to join our clients busy and friendly sales team. The business is strongly committed to delivering excellent customer service while continuing to expand, with several exciting projects on the horizon.

Previous experience in telesales and/or counter sales would be advantageous; however, full training on products and internal processes will be provided.

Key Responsibilities:

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Handling inbound and outbound sales calls

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Serving customers at a busy sales counter

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Generating and following up new sales leads

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Email correspondence with customers

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Business development activities

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After-sales customer care

Requirements:

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Strong sales mindset and enthusiasm

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Previous computer use essential

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Telesales and/or counter sales experience preferred

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Full UK driving licence (required)

Pay & Benefits:

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Hourly rate negotiable depending on experience

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Generous commission scheme on new sales

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Annual bonus

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30 days paid annual leave (including bank holidays and a minimum 1-week Christmas closure)

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Paid birthday off (if it falls on a weekday)

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Company events

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Employee discount

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On-site parking

Hours of Work:

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Monday to Friday: 8:00am – 5:00pm (1-hour break)

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Saturdays: 8:00am – 12:00pm (rota basis)