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Customer Service Operative
Warrington
2 hours ago
Full-time
On-site
WA1, Warrington, Cheshire
£12.71 - £12.71 GBP hourly
Customer Services
Our client based in Warrington town centre are looking for a Customer Service Representative to join their team for a 7 week period starting on either 26th October or 2nd November. Working for a leading Bar and Restaurant group, the role will involve contacting past customers or following up on enquiries made through the website and then assisting with completing bookings.
Responsibilities
* Engage with customers via phone to discuss booking requirements.
* Working Monday to Friday 9.30am - 4.00pm. Hours could be slightly more flexible if required.
* Using a CRM to input accurate data.
* Collaborate with team members and other departments.
Experience Required
* Previous experience in customer service or telesales
* Strong data entry skills with attention to detail to ensure accurate record keeping.
* Previous experience using a CRM.
* Excellent telephone manner
Responsibilities
* Engage with customers via phone to discuss booking requirements.
* Working Monday to Friday 9.30am - 4.00pm. Hours could be slightly more flexible if required.
* Using a CRM to input accurate data.
* Collaborate with team members and other departments.
Experience Required
* Previous experience in customer service or telesales
* Strong data entry skills with attention to detail to ensure accurate record keeping.
* Previous experience using a CRM.
* Excellent telephone manner