Customer service / office administrator

Job Title: Customer Service & Office Administrator
Location: Sports & Leisure Facility
Job Type: Temp to Perm
Pay Rate: £13.50 per hour
Hours: Approximately 30 hours per week (between 9:00am – 6:00pm)

About the Role

We are recruiting for an enthusiastic, organised and proactive Customer Service & Office Administrator to join a busy sports and leisure facility in a varied and hands-on role.

This is a fantastic opportunity for someone energetic and passionate about supporting the day-to-day running of a vibrant facility. Working closely with the General Manager, you will assist with a wide range of administrative, customer service and operational tasks that help keep everything running smoothly.

No two days will be the same – from customer interaction and event support to social media updates and office administration.

Key Responsibilities

Providing general customer service support and being a welcoming point of contact for visitors

Assisting the General Manager with a variety of operational and administrative duties

Diary and schedule management

Uploading and managing social media content and website posts

Supporting the organisation and coordination of events and hospitality functions

Customer-facing duties during events and facility activities

General office administration and data entry

Use of Microsoft Office programmes for daily tasks

Assisting with low-level accounts duties, including some use of Sage

Very occasional basic kitchen support during events if required

Helping ensure the smooth overall running of the facility

Working Hours

Approximately 30 hours per week

Shifts generally between 9:00am – 6:00pm

Weekly rota provided, so start and finish times may vary

Occasional evening work and very occasional weekends may be required to support events

What We’re Looking For

A positive, energetic and proactive individual

Someone who enjoys variety and being involved in different areas of a business

Strong organisation and communication skills

Comfortable using Microsoft Office

Experience with social media and basic website updates is desirable

Some administration or customer service experience

Basic accounts knowledge and experience using Sage would be beneficial

A team player who is happy to support wherever needed

What We Offer

£13.50 per hour

Temp to Perm opportunity with long-term potential

Varied and engaging role within a friendly sports and leisure environment

Opportunity to work closely with management and contribute to the successful running of the whole facility