Location: South Manchester, Altrincham/Trafford (Hybrid: 3 days office / 2 days home)
Salary: £30,000 per annum
Hours: Monday to Friday, Full-time
Are you a people person with a passion for delivering exceptional customer service? Do you enjoy solving problems, building relationships, and working as part of a supportive team? If so, we want to hear from you!
We’re looking for a Customer Service Executive to join our growing team in South Manchester, Sale/Trafford. This is a hybrid role, offering the perfect balance of collaboration and flexibility — with 3 days in the office and 2 days working from home each week.
🔹 What you’ll be doing:
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Providing outstanding customer support via phone, email, and live chat
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Resolving customer queries efficiently and professionally
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Building positive relationships with clients and internal teams
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Maintaining accurate records using our CRM system
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Helping to improve processes and contribute to a great customer journey
🔹 What we’re looking for:
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Previous experience in a phone based customer service role
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Excellent communication and problem-solving skills
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A friendly, positive attitude and team spirit
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Strong attention to detail and a proactive approach
🔹 What’s in it for you:
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Competitive salary of £30,000
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Hybrid working model (3 days office / 2 days home)
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Friendly, collaborative work culture
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Opportunities for progression and professional development
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Modern office in Altrincham/Trafford, Greater Manchester, with great transport links
If you're ready to take the next step in your customer service career, apply today and become a valued part of our growing team