We are looking for a dedicated Customer Service professional to join a thriving team and growing team.
Client Details
The client are a fast growing and highly successful technology firm that also last year launched an app that is also going from strength to strength
Description
Provide prompt and professional support to customers via phone,
Resolve customer inquiries efficiently, ensuring a positive outcome.
Maintain accurate records of customer interactions and transactions.
Profile
A successful Customer Service professional should have:
Previous experience in a customer service role, ideally within the technology sector, but this isn't a prerequisite
Strong communication and interpersonal skills.
Ability to handle challenging situations with patience and professionalism.
Attention to detail and strong organisational skills.
Proficiency in using customer service software and tools.
A proactive and solution-oriented approach to problem-solving.Job Offer
£28,000 to £35,000 depending on the candidate, Please note this role is based in north London