N
Customer Service - Desk Operator
Newport, Telford and Wrekin
10 hours ago
Full-time
On-site
Telford
£22,000 - £22,000 GBP yearly
Distribution
Customer Service – Desk Operator | Telford, Newport, Shropshire | Full Time / Part Time | From £22,000pa +
Our client is a successful taxi and PSV company based in Telford, Newport, Shropshire. Due to continued success, they are looking to recruit a Desk Operator to join their team. This is a fantastic opportunity for someone with a passion for customer service to join a well-regarded company. Full training will be provided on the specialised taxi booking computer system.
The Role
Working as part of a team of professional drivers and desk operators, you will be responsible for answering telephone enquiries in a polite, friendly and efficient manner, inputting customer bookings onto the computer system and ensuring emails and online bookings are entered correctly. You will also ensure all bookings are dispatched on time using the computer system.
Key Responsibilities
Answer telephone calls in a polite, friendly and efficient manner
Input customer bookings onto the computer system
Ensure email and online bookings are entered correctly
Ensure all bookings are dispatched on time using the computer system
Work as part of a team of professional drivers and desk operators
Requirements
Essential
IT skills
Excellent communication skills
Ability to work flexible shift patterns
Desirable
Experience in a similar role
Previous customer service experience
What’s In It For You
Salary from £22,000 per annum
Full training provided
Company pension
Free car parking
Friendly team of professional staff
28 days' holiday
Potential progression to a management position
Staff discounts
Birthday off
Company work events
Application Information
Talent Finder is an advertising agency. Once you have submitted your application, it will be passed to the third-party recruiter responsible for processing it. This will include holding and sharing your personal data. Our legal basis for this is legitimate interest, subject to your declared interest in a job. Our privacy policy can be found on our website, and we can be contacted to confirm to whom your application has been forwarded.
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR
Our client is a successful taxi and PSV company based in Telford, Newport, Shropshire. Due to continued success, they are looking to recruit a Desk Operator to join their team. This is a fantastic opportunity for someone with a passion for customer service to join a well-regarded company. Full training will be provided on the specialised taxi booking computer system.
The Role
Working as part of a team of professional drivers and desk operators, you will be responsible for answering telephone enquiries in a polite, friendly and efficient manner, inputting customer bookings onto the computer system and ensuring emails and online bookings are entered correctly. You will also ensure all bookings are dispatched on time using the computer system.
Key Responsibilities
Answer telephone calls in a polite, friendly and efficient manner
Input customer bookings onto the computer system
Ensure email and online bookings are entered correctly
Ensure all bookings are dispatched on time using the computer system
Work as part of a team of professional drivers and desk operators
Requirements
Essential
IT skills
Excellent communication skills
Ability to work flexible shift patterns
Desirable
Experience in a similar role
Previous customer service experience
What’s In It For You
Salary from £22,000 per annum
Full training provided
Company pension
Free car parking
Friendly team of professional staff
28 days' holiday
Potential progression to a management position
Staff discounts
Birthday off
Company work events
Application Information
Talent Finder is an advertising agency. Once you have submitted your application, it will be passed to the third-party recruiter responsible for processing it. This will include holding and sharing your personal data. Our legal basis for this is legitimate interest, subject to your declared interest in a job. Our privacy policy can be found on our website, and we can be contacted to confirm to whom your application has been forwarded.
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR