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Customer Service Coordinator

Worcester
2 hours ago
Full-time
On-site
Worcester
£12.66 - £12.66 GBP hourly
Customer Services
Looking to start your office career? We're looking for someone with great customer service skills and strong attention to detail to join our Contracts team. Full training provided-perfect for a first office role.

SF Partners are working with a great business who are looking for 2 temporary Customer Service Coordinators on an ongoing basis. Immediate start required.

About the Role

As a Contracts Client Service Co-ordinator, you'll support the customer journey from order to plot completion. You'll work closely with site teams and internal departments to ensure everything runs smoothly.

Key Responsibilities

* Handle inbound and outbound calls professionally
* Confirm delivery dates and stock availability
* Liaise with site agents, surveyors, buyers, and internal teams
* Ensure accurate stock allocation for planned plots
* Keep clear, detailed customer notes
* Build strong customer relationships

What We're Looking For

* Excellent telephone manner and communication skills
* Good keyboard and Microsoft application skills
* Strong attention to detail
* Ability to work to deadlines
* Team player