N

Customer Service Coordinator

Nantgarw
3 hours ago
Full-time
On-site
Pontypridd, Rhondda Cynon Taff
£27,800 - £27,800 GBP yearly
Customer Services
Distribution Coordinator - Immediate Start
Fixed-Term Contract (until end of January 2027)
£27,800 | Monday-Friday (Office-Based)

Looking for your next role and ready to start straight away? This could be a great opportunity to step into a busy, supportive team where your customer service skills will really make an impact.

Yolk Recruitment is working with a well-established business in the construction materials sector, based in Nantgarw. They're looking for a Distribution Coordinator to join them on a fixed-term basis, supporting customers and keeping operations running smoothly.

What you'll be doing:

Handling customer orders and enquiries via phone and email
Providing clear, helpful responses to queries and resolving issues efficiently
Managing orders from initial request through to delivery
Coordinating and adjusting delivery schedules to maximise fleet efficiency
Keeping systems and records accurate and up to date
Working closely with internal teams including commercial, production, and transport

What we're looking for:

Previous experience in customer service (essential)
Experience in logistics, transport coordination, or distribution planning (ideal but not essential)
Confident using IT systems and picking up new tools quickly
Strong communication skills and a professional, friendly approach
A proactive mindset and willingness to learn
Someone who enjoys being part of a close-knit team

What you'll get in return:

Salary of £27,800
Immediate start available
Monday to Friday working hours rotation of 7-4, 7.30-4.30, 8-5pm
Fully Office based (this role is not hybrid)
Company pension and life assurance
Full training and ongoing support
Friendly, team-oriented environment
Free on-site parking and within walking distance to train stationIf you're immediately available and enjoy working in a fast-paced, customer-focused role, this is a great chance to get stuck in and gain valuable experience within a well-run business