Our client, a large, established company based in Binley are looking for Customer Service Agents to join their team.
The key responsibilities:
* Ensuring all internal and external enquiries are answered, recorded and responded to in a timely manner, resolving any issues
* Liaising across internal departments to ensure orders are processed and deliveries are made
* Dealing with purchase orders and ensuring they are in line with standard procedures
* Using an internal system alongside SAP to respond to queries and process all orders
Minimum requirements:
* Experience in a customer service environment - It is imperative that you are comfortable over the phone
* Good with IT - quick to pick up new systems
* A confident multitasker
* Accurate Data Entry skills
* Previous experience in a fast paced environment
The ideal candidate:
* Extremely reliable
* Great attention to detail
* A great problem solver - able to deal with issues in a calm and measured manner
* Experience in the construction industry would be advantageous
The benefits:
* Free parking
* Company pension scheme
* New offices
* 23 days holiday plus bank holidays (increasing after 2 years)
* Annual bonus scheme
Interested?
Please apply below.
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