We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their friendly team in Bristol.
As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner.
You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise.
The package:
Competitive basic salary and annual bonus
Generous annual leave plus bank holidays
2 volunteering days per annum
Private medical insurance, with employee paid cover
Competitive pension scheme through salary sacrifice
Life assurance at 4 x your annual salary
Share save and share incentive schemes
Employee rewards portal including discounts
About you:
Previous experience working in customer service.
Good understanding of Microsoft Office, Excel, Outlook
Ability to handle complaints in a calm manner
Strong administrative skills
Good planning and organisation skills
Excellent communications skills
Team player