Francesca’s Recruitment Ltd is recruiting a Customer Service Assistant for a global manufacturer of specialist concrete equipment. If you love helping customers, enjoy problem‑solving, and want a role with variety and progression, this is a brilliant opportunity to join a supportive, fast‑paced team.
What You’ll Be Doing
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Supporting customers with parts enquiries
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Giving product advice and technical information
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Processing orders, quotes, and invoices
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Coordinating dispatch and tracking backorders
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Keeping customers updated and building strong relationships
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Working with inventory to manage stock levels
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Identifying slow‑moving stock and supporting sales activity
What We’re Looking For
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Customer service or sales experience (automotive/heavy equipment ideal)
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Strong technical aptitude and willingness to learn
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Confident communicator with great people skills
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Organised, accurate, and proactive
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Comfortable using Microsoft Office; CRM/ERP experience a bonus
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Team player who thrives in a busy environment
Why Apply
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£26,400 salary
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Bonus scheme
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31 days holiday including bank holidays
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Pension
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Friendly, supportive team
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Global, well‑established brand
If you’re motivated, customer‑focused, and ready to grow your career, apply today.