Job Title: Customer Service Administrator
Location: Office-based, Barwell
Job Hours: Mon – Fri 9am – 5pm Temp - Perm
Salary: £12.21
Overview
We are looking for a reliable and customer-focused Customer Service Administrator to join our busy office team. This role suits someone who enjoys working in a fast-paced environment and is confident dealing with customers by phone and email.
Key Responsibilities
* Processing customer orders accurately and efficiently
* Answering calls and responding to customer emails
* Supporting invoicing and order administration
* Handling customer enquiries and account queries
* Monitoring orders and stock availability
* General office administration and ad-hoc duties
* Supporting the team during holidays and absences
Skills & Experience
Essential:
* Good communication skills
* Strong attention to detail
* Ability to work in a busy environment
* Professional telephone manner
* Experience with Outlook, Excel or Sage
* Previous office or customer service experience
Full training will be provided