Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to £32,000 dependent on experience.
Customer Service and Operations Executive duties:
Responding to customer enquiries via phone, email, and post
Managing and updating the booking system
Processing and managing supplier payments
Promoting holidays where appropriate
SupporT month-end reporting
Providing general administrative and office support
Customer Service and Operations Executive skills required:
Excellent written and verbal communication skills
Strong organisational skills with high attention to detail
Proficient in Microsoft Office and Excel
Able to promote and sell holidays
Ability to multi-task and work well under pressure
Travel industry experience preferred but not essential
Additional information:
Salary up to £32,000
28 days annual leave + bank holidays
Pension scheme
Exclusive holiday discounts for you, friends and family