Customer Service & Sales Advisor
Location: Coventry
Salary: £25,396.80 basic + great Commission (£27,800 OTE)
We are a well-established business with a fun, friendly team looking for a Customer Service and Sales Advisor. With a generous commission scheme, this role blends customer service and sales, handling inbound calls and live chat enquiries.
Key Responsibilities - Customer Service & Sales Advisor
* Handle incoming calls and assist customers via live chat
* Offer impartial advice on various options
* Convert enquiries into bookings
* Update records in our CRM system
* Process amendments and cancellations for existing bookings
What We're Looking For - Customer Service & Sales Advisor
* A friendly, upbeat personality
* Strong experience in phone-based sales
* Excellent customer service skills
* Motivated and calm under pressure
* Great phone manner
* Availability Monday - Friday (9 am - 5.30 pm or 10.30 am - 7 pm), plus one in three Saturdays (9 am-5 pm)
What You'll Get - Customer Service & Sales Advisor
* Salary from £25,396.80 basic + great Commission (£27,800 OTE)
* Birthday leave
* Agent rates on selected packages
* Free tea, coffee, and Pick & Mix sweets
* Generous workplace pension scheme
* Dress-down work environment
* Familiarisation visits
* Social events and fun team activities
* Free on-site parking and free gym membership
* Paid expenses for personal fitness challenges
* 50% discount on certain experiences
How to Apply - Customer Service & Sales Advisor
If you're enthusiastic about customer care and enjoy converting enquiries into sales.