Customer Service & Returns Coordinator
Salary: £27,000 + quarterly bonus
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment? If so, we want to hear from you! Our client also offers an impressive benefits package, making this a fantastic opportunity to grow your career.
Key Responsibilities:
Process customer orders and returns accurately and efficiently
Handle customer enquiries via phone and email in a professional manner
Provide updates on orders, pricing, and delivery timelines
Resolve queries and complaints promptly
Maintain accurate customer records and sales data
Liaise with internal teams including sales and warehouse to ensure smooth order fulfilmentAbout You:
Previous experience in a customer service or returns role is preferred
Excellent telephone manner and communication skills
Strong attention to detail and organisation
Ability to manage workload and meet deadlines
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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