Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up.
As an Italian & Spanish Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
Deliver high quality customer service
Assist with Customer's enquiries
Process Claims via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retentionPerson Specification:
Fluent in Italian & Spanish
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive "can do" attitudeThis is a full time Permanent position offering an annual salary of up to £30,000 + attractive company benefits.
The role offers flexibility to work from home / Remote working 5 days a week (100% of the time)
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency