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Customer Service Advisor

Osberton
2 hours ago
Full-time
On-site
Worksop
£13.16 - £13.16 GBP hourly
Customer Services
Customer Service Advisor

Location: Manton Wood, S80
Pay: £13.16 per hour
Hours: 37.5 hours per week, with part-time opportunities available
Hours of work: Between 07:00–18:00

Days: Flexibility between Monday and Sunday. Can work around you. One weekend day required each week.
Contract: Ongoing temporary, with potential for permanent employment

We are currently recruiting for a Customer Service Advisor to join a busy team based at Manton Wood, Worksop.

This is a great opportunity for someone with previous customer service experience who is confident using computers and enjoys working in a fast-paced environment.

The role will involve:

Handling customer queries by phone and email

Processing and managing customer orders

Providing updates on deliveries and changes

Liaising with planning, transport and wider operational teams

Managing delivery enquiries and resolving issues

Maintaining accurate records and administration

What we're looking for:

Previous customer service experience

Good computer literacy and confidence using IT systems

Excellent communication skills

Good attention to detail

Ability to remain professional when dealing with challenging queries

A positive, reliable approach to work

Full training will be provided on the company's systems and processes.

What's on offer?

£13.16 per hour

37.5 hours per week (Overtime available)

Part-time opportunities available

Flexible hours between 07:00–18:00

28 days' holiday

On-site canteen

Free parking

Ongoing work

Immediate starts

Potential to become permanent for the right candidate

If you're an experienced customer service professional looking for your next opportunity, apply via the link today