Hospitality Professionals - Ready for a Career Change? Customer Service Opportunity
Glasgow City Centre
If you've built your career in hospitality, you already have highly transferable skills - communication, resilience, problem-solving, and the ability to stay calm under pressure.
Huntress Recruitment is supporting a large, established organisation in Glasgow with the hiring of Customer Service Advisors. This is a call centre-based role with full training provided, making it an excellent opportunity for someone looking to move from hospitality into a structured, long-term career.
Why This Role Suits Hospitality Experience
Your background means you:
Handle high volumes of customer interaction confidently
Manage complaints and challenging situations professionally
Deliver consistent, high-quality service
Work effectively as part of a team
Stay organised in busy environmentsThese are exactly the qualities this employer is looking for.
The Role
Managing inbound customer calls
Providing clear, accurate information and resolving queries
Updating internal systems
Working to service and performance standards
Contributing to a positive and professional team environmentThis is a fast-paced but supportive contact centre with clear processes and structured development.
What You'll Gain
Full training programme
Clear progression pathways
Performance-related bonus
Consistent working hours (no late-night hospitality shifts)
Supportive team cultureIf you're looking to use your customer service skills in a more structured environment with long-term progression, we'd welcome your application.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK