We are looking for people to join the busy team in Ringwood to deal with customer services calls and queries. This is a temp to Perm role.
Salary : : £26,624 per annum plus on target bonus £2,400 per annum
Hours : 40 hours per week - Monday to Friday between 8.30am and 7pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm. – Hybrid working after training
Location : Ringwood
Main Purpose of Role
* Taking inbound orders
* Customer service calls
* Inbound calls include but are not limited to:
* Placing orders,
* Setting up/cancelling subscriptions
* Subscription queries
* Taking payments and updating customer account information
* To deliver an exceptional customer experience at all times
* To deliver the required call quality targets
* To deliver the required sales targets.
* To deliver the required productivity targets.
Experience
* Previous Customer Service experience is essential
* Experience of delivering against clear targets is essential
* Previous telesales experience is desirable
* Previous call centre experience is desirable
* Full driving licence is desirable
We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.
Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly there is no present proposal to apply for such a License