This is an excellent opportunity to join an established independent property business as a Customer Service Advisor in Weston-Super-Mare
You'll take responsibility for managing a portfolio of residential rental properties, working closely with landlords, tenants and contractors to ensure tenancies run smoothly and properties are well maintained and fully compliant.
This is a varied and hands-on role, ideal for an organised and proactive property professional who enjoys building relationships, solving problems and delivering a high level of service.
The Role
* Manage a portfolio of properties, acting as the main point of contact for landlords and tenants.
* Coordinate repairs and maintenance, working with contractors to ensure issues are dealt with efficiently.
* Manage tenancy renewals, rent-related matters and the end-of-tenancy process, including deposits.
* Build strong relationships with landlords and tenants, resolving queries and delivering a consistently high level of service.
* Work closely with the wider team
About You
We're looking for an organised and proactive individual who is confident managing a busy workload, dealing with landlords and tenants and resolving issues effectively.
You'll have:
* Strong customer service and communication skills.
* Excellent organisation and the ability to manage a busy workload.
* A proactive approach with the confidence to solve problems and use your own initiative.
* Knowledge of lettings legislation and property compliance would be advantageous.
What's on Offer
* Package: £27,000 - £30,000
* Company pension.
* Training and support towards professional qualifications.
* Genuine opportunities for career progression.
* Supportive working environment within an established independent agency.
About Walker & Sloan
Walker & Sloan are a B Corp Certified recruitment business specialising in Property, Construction and the Built Environment. We work closely with clients across the UK and handle all applications with complete confidentiality