Customer Service Advisor

Customer Service Advisor

£13.00 – £14.50 per hour Wolverhampton

We are recruiting for a Customer Service Advisor to join a busy and growing team based in Wolverhampton.

This role involves managing customer enquiries and providing a high level of service across a range of channels.

Key responsibilities:

· Handling inbound customer calls and emails

· Resolving queries and providing accurate information

· Processing customer orders and updates

· Liaising with internal departments to resolve issues

· Maintaining accurate records on internal systems

Working hours:

· Monday to Friday

· 09:00 – 17:30

Requirements:

· Previous customer service experience

· Strong communication skills, both written and verbal

· Confident using computer systems

· Ability to manage workload in a fast-paced environment

· Professional and customer-focused approach

What’s on offer:

· Long-term position

· Friendly and professional working environment

· Training provided

· Opportunities for progression