Nottingham City Centre Outskirts (near London Road) with free parking
c. £25,500
Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.
Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.
Responsibilities will include:
* Communicating with customers via phone, email and web chat
* Providing sales and technical support in a busy and buzzy environment
* Taking calls from customers with queries about spare parts - checking availability and costs
* Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service
* Updating internal systems
* Some face to face service and sales counter work (worked on a rota)
The ideal candidate will have:
* Experience working in a busy customer service environment
* Excellent telephone and communication skills
* High degree of accuracy and attention to detail
* Good IT skills, including Microsoft packages and email
* The ability to easily absorb technical and product information
* Be adaptable and be able to take the initiative
Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap.
Hours of work are 9-5 in the winter months and 8:30-5 in the summer.