P

Customer Service Advisor

Peterborough
1 hour ago
Full-time
On-site
PE2, Peterborough, Cambridgeshire
£15.47 - £15.47 GBP hourly
Customer Services
Customer Service Advisor

Location: Peterborough, PE2

Salary: £15.47 per hour 37 hours a week, over 5 days Monday - Friday

Temporary role until 30th November 2026 (could be extended)

Role: to carry out a wide range of specified routine and non-routine tasks to support in providing a high quality, efficient service within a Customer Service Hub dealing with a Group Fleet Service. This includes data entry, responding to emails and other forms of communication. This requires excellent communication skills and a good standard of written and spoken English.

Main Duties and Responsibilities:

* General administration

* Data entry

* Responding to emails and other forms of communication

* Data input and some data analysis

* System input

* Contacting key stakeholders

* Process improvement

* Support with presentations

Skills essential:

* General administration skills

* Data input and analysis

* Excellent communication skills both spoken and written

* Excellent IT skills

Skills Desirable:

* Project management skills

* Ability to evaluate feedback and ensure continuous improvement in processes.

Education:

A good standard of education is required; relevant educational qualifications in business management would be an advantage

A car or other mode of transport is an advantage, as there will be the occasional need to go to other sites (monthly)