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Customer Service Advisor

Gogar
2 hours ago
Full-time
On-site
Edinburgh
£24,900 - £25,750 GBP yearly
Customer Services
Customer Service Advisor - Join a Team That Puts People First

Ready to take your customer service career to the next level? We're looking for confident, quick‑thinking Customer Service Advisors who thrive in a fast‑paced environment and love making a real difference for customers.

What you'll be doing

You'll be the friendly voice customers rely on - solving problems, answering questions and turning every interaction into a positive experience. If you enjoy helping people and you're great at staying calm under pressure, you'll fit right in.

What makes you a great match

You're a natural communicator who loves talking to people

You bring empathy, patience and a reassuring tone to every conversation

You're adaptable and confident handling a variety of customer queries

You enjoy problem‑solving and finding the best outcome for customers

You take pride in delivering service that genuinely makes someone's day better

What's in it for you

Starting salary £24,900, rising to £25,750 after training

Monday-Friday, 9am-5pm - enjoy your evenings and weekends

10% annual bonus potential

Great pension plan

31 days holiday + 6 bank holidays

Subsidised restaurant and free on‑site gym

Exclusive employee discount

Why you'll love working here

You'll join a supportive, inclusive team where your ideas are valued and your growth matters. We're big on development, big on teamwork and big on creating a workplace where people feel empowered to be their best. Every day brings something new - and you'll never feel like just a number.

Start date

We're excited to welcome new team members on 11 May 2026.

If you're passionate about customer service and want a role where you can shine, hit Apply and send us your CV.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age