Pertemps are currently recruiting for a Customer Service Administrator to join a manufacturing business based in Alton. This will be a full-time office-based position.
Responsibilities as a Customer Service Administrator:
Act as first point of contact for customer enquiries via phone, email and online channels
Provide accurate product, training, pricing and delivery information
Resolve customer queries, complaints and issue in a timely manner
Accurately input customer orders into company systems
Monitor order status and update customers on progress or delays
Assist in preparing reports, spreadsheets and customer documentation
Requirements:
Excellent customer service experience
Strong attention to detail
Excellent written and verbal communication skills
Proficient in Microsoft Office
Experience with CRM or ERP systems
Own transport due to rural location
The Role:
Monday – Friday, 8am – 4.30pm
£13 per hour (rising to £13.50 ph after 3 month probation)
20 days annual leave plus bank holidays
Located in Alton
If you are interested in this Customer Service Administrator role, please give Jemma a call at Pertemps